Juniper Services

If you’re deploying Juniper Networks’ solutions on behalf of your customers, think of Juniper Care as a kind of insurance plan. These bundles of support services help to proactively mitigate risks to your customers’ Juniper networks, and they really prove their worth when an issue does occur. However – just like with most insurance packages today – there are a lot of options and add-ons for Juniper Care. In this blog post we’ll explain what Juniper Care offers and how to select the service level that’s right for your customers…

If you’re renewing support for your Juniper network hardware, you might be surprised to see an inspection fee included as part of your quote. This Q&A should give you a better idea of why Juniper charges this fee, how it fits into a broader inspection process, and what you can do to keep your Juniper hardware supported as seamlessly as possible…

Towards the end of every year, we tend to receive more questions from our customers about maintaining licences and renewing contracts.