If you’re deploying Juniper Networks’ solutions on behalf of your customers, think of Juniper Care as a kind of insurance plan. These bundles of support services help to proactively mitigate risks to your customers’ Juniper networks, and they really prove their worth when an issue does occur. However – just like with most insurance packages today – there are a lot of options and add-ons for Juniper Care. In this blog post we’ll explain what Juniper Care offers and how to select the service level that’s right for your customers…

If you’re renewing support for your Juniper network hardware, you might be surprised to see an inspection fee included as part of your quote. This Q&A should give you a better idea of why Juniper charges this fee, how it fits into a broader inspection process, and what you can do to keep your Juniper hardware supported as seamlessly as possible…

Colonel Mustard, in the library, with the candlestick. Mrs Peacock, in the conservatory, with the rope…. or switch-1u-txp3 in the meeting room with a missing VLAN? Finding the faults in a complex wired network can quickly end up like a game of Clue: flailing around for hours, trying to guess which component’s guilty of failure….